WHAT PEOPLE SAY
SAMANTHA MARTIN
Director of Human Resources
Primary Companies
Larry Dietz from NextStep Consulting recently presented to our team at Primary Companies, and it was time well spent. He covered a lot of ground in one session, from building repeatable 5-star customer service to communication habits that build trust to protecting your own well-being along the way. His "giver of gain, not a giver of pain" framing stuck with our staff, and the interactive discussion kept everyone engaged. Larry is warm, practical, and clearly invested in helping teams get better. We'd recommend him to any organization looking to sharpen its service and communication culture.
BRIAN MADIGAN
VP of Agronomy
Country Visions Cooperative
Knowledgeable and personable presenter. Larry delivered a message to our team that was well received. We will welcome Larry back again.
CHRIS MOORE
President/CEO,
N.E.W. Industries
The team at N.E.W. Industries and I have worked with Larry and the team at Professional Plating for more than two decades. This is a relationship that has directly contributed significantly to growing our two businesses many times over though these years. Larry is a high energy, positive, intelligent, and effective manager and leader. He facilitated a very customer-focused, high quality, and cost competitive organization and operation at Professional Plating. Larry likewise worked to thoroughly understand our business on an on-going basis. He is a very strong problem solver, and was always outstanding at developing plating and e-coat capabilities and programs to address the specific issues and needs of our customers and our operations to help us compete. Larry is can do, best way, all the way.
MARK RUNDLE
Senior Business Development Manager
,Constellation / New Energy Inc.
As a supplier to Larry for over 20 years, I never met a more prepared and organized leader. He stayed on top of a very technical purchasing process and methodically stayed in touch with us to get things secured and at a good price. I saw him bring others in and lead them to eventually take over the process. I’ve been in 100’s of industrial plants, and I always admired the culture and teamwork that Larry created. His leadership is second to none.
BRIAN JANSSEN
Sales Manager,
Belson Company
It was a pleasure being a long-term partner to Larry while he was at Professional Plating Inc. over the years. I have to say Professional Plating was by far the best lead company out of all my customers. I do not have one customer that comes close to doing the job that Larry did in promoting teamwork.